Study Loans is a new kind of finance for students seeking assistance in paying for their education.

Study Loans offers loans to people seeking to complete tertiary (vocational and higher education) education in Australia. Study Loans works with a select number of education providers. Please see our complete list of approved education providers under the "Students" tab and select "Education Partners". Students must be eligible to receive funding from Study Loans.

Funds are directly disbursed to the education provider as you (the student) progress through the selected course.

Yes, Study Loans provides regulated consumer loans under our Australian Credit Licence 498589. In doing so, it must comply with the National Consumer Protection Act 2006 (Cth), the National Credit Code and must meet ASIC's requirements in relation to consumer lending.

Loans can be repaid weekly, fortnightly or monthly via direct debit from your nominated bank account. To help you stay organised, we'll also send you a reminder the day before repayments are due to come out of your account.

Students pay a weekly, fortnightly or monthly repayment, where an indicative interest rate range of 12% to 18% p.a is applied, along with a loan establishment fee ($200 one-off) and a per unit drawdown fee of $25 per unit.

Yes - at any point you can repay the loan in full. Study Loans has no early repayment fees.

You can apply for funding at the same time as you apply for your chosen course. Please make sure the selected course and education providers are approved by Study Loans.

Study Loans is working with a range of financial institutions to generate funds to provide to students.

The Annual Comparison Rate is a calculation prescribed by regulation 71 of the National Consumer Credit Protection Regulations 2009 and generally comprises both the annual interest rate, plus the known credit fees or charges applicable to the loans. This gives transparency to the actual cost of the loan so that consumers can compare loan products, and lenders cannot mislead consumers by hiding the true cost of credit in fees.

Our investors believe, as we do at Study Loans, that creditworthy borrowers deserve lower rates than traditional institutions have provided in recent years. We are therefore able to provide funds to these creditworthy borrowers at more affordable terms.

Subject to suitability and lending criteria, we may approve loans of up to AUD $15,000.

Subject to suitability and lending criteria, we may approve a minimum loan size from AUD $2,001.

Once you are approved, all funds will be sent directly to your education provider. Funds are released to the education provider on a per unit basis or a cluster of units. The timing is determined by your progression through the course.

We work hard to make the process as straightforward and simple.

1) Choose your education provider by going directly to them or to our "Courses" tab.

2) Choose your course and apply directly through us or the Education Provider.

The enrolment officer, at your selected education provider, will be able to submit a loan application on your behalf. Or alternatively you can apply directly through our website or by calling us.

The federal government offers income-based repayments. For more information on Federal Student Loans, please go to http://studyassist.gov.au/sites/StudyAssist/

We recommend you first speak to your education provider about re-sitting a unit. If this isn’t possible you can contact our friendly team on 1800 566 669 to discuss further.

Yes - Study Loans now allows a parent or guardian of a child seeking a loan for education to be able to take the loan out in their name instead of the child. This will be beneficial for those students who are currently not earning over $20,000 per annum, but have a parent or guardian willing to take out the loan in their name.

You would still be required to make repayments based on the tranche that you have ‘activated’, please refer to the definition of a "tranche" for more information.

Funds for your course are released in tranches, which are defined by either a single unit or cluster of units. As you progress through your course and move onto the next unit or cluster of units, Study Loans will release your funds for that tranche - think of tranches as both course milestones and payments milestones.

1) Call our support team on 1800 566 699

2) Email any feedback to: support@studyloans.com.au

3) Write a letter addressed to: Study loans Dispute Resolution Officer L5/570 St Kilda Road, Melbourne VIC 3004

4) If you have tried the above options and the issue is not resolved, you can contact an external dispute resolutions provider - Credit and Investments Ombudsman who can be contacted on 1800 138 422 or www.cio.org.au/contact/index.html They offer an impartial dispute resolution scheme to assist consumers resolve complaints with participating financial services providers.

Yes, when you speak with your education provider, please advise them how much you can pay upfront and how much you will need to borrow.

Yes, they are. We are limited to a read-only access of your statements. In no way can we make any transactions or view your passwords. Proviso is independently tested and audited by external security experts and encrypted with bank-level security.

Yes, at the formal application stage, we will run a credit check. If you are simply checking what your repayments would be we suggest using our website's calculator or call our support staff for your indicative repayment ranges.

Your approval is valid for 60 days from your formal approval.

Unfortunately not. Study Loans does not offer spouse or partner loans.

Unfortunately not. However, we are always onboarding more Education Providers to be able to offer loans to as many students as possible. If we do not have your chosen Education Provider onboard, please still get in contact by phone or contact form so we can get approach the Education Provider.

Unfortunately not at this time. It is something we are working on and hope to be able to offer in the near future.

Once approved, your first direct debit will begin after the course start date.

Yes, they are two completely separate things. A Parent Loan means that a parent will be the borrower and it will be them repaying weekly, fortnightly or monthly.

Unfortunately we do not accept cash in hand as your way of income.

Unfortunately we do not accept Centrelink as your sole income.

VET Student Loans is an income contingent program offered by the Australian Government. Study Loans is a private company offering loans for students with far less restrictions than VET Student Loans.